Client Overview
The client, as an eCommerce service provider, needed a SaaS-based business solution by which the online sellers are able to run their business without any hassle. The need was to create an end-to-end platform so that the sellers are able to manage products, orders, shipping, stock, and promotions all from one dashboard and integrate multiple marketplaces and eCommerce sites with ease.
Challenges
– Several eCommerce channels needed to be operated on various platforms, necessitating humongous manual efforts.
– No one system caused order processing and inventory management inefficiencies.
– Inadequate third-party marketplace API integration support.
– Scaling problems for growing businesses with enormous transaction volumes.
Solution Provided
We built and deployed a dynamic API integration platform on a very scalable SaaS platform with simple-to-use integration features for numerous eCommerce websites. The salient features of the application were:
– Centralized Dashboard: Simple dashboard where the sellers have a single place where they can view all their marketplace deals.
– Automated Order Management: Smooth order handling across many platforms to avoid manual intervention.
– Real-time Inventory Sync: Real-time inventory syncing to prevent oversell or stockout.
– Shipping & Logistics Management: Shipping integration with carriers for seamless shipping of orders.
– Multi-Platform Integration: The platform integrates with top eCommerce websites and marketplaces.
Technology Stack
– Backend: Laravel (PHP)
– Frontend: Angular
– Database: MySQL
– Architecture: SaaS-based for high scalability and performance
3rd Party Integrations
Top eCommerce marketplaces and service providers were integrated by the platform, including:
– Dropshipzone
– Mirakl (Baby Bunting, Freedom, The Iconic, etc.)
– Virtualstock (Harvey Norman)
– Maropost
– Shopify
– The Block Shop
– WooCommerce
Results & Impact
– 50% Less Hand Work: Sellers experienced tremendous cutdown in the number of hours they spent working on their internet stores.
– Real-time Syncing of Data: Orders, inventory, and promotions synced in real time on each platform.
– Scaling to Grow: Business scaled without even thinking about platform limits.
Conclusion
The SaaS multichannel eCommerce platform was successful in revolutionizing the way online business is conducted. Interoperable connections, process automation, and extensible structure now make enterprises a forceful tool for simplification and growth.
